Fewer empty slots.
More clients back on the books.
Booking, forms, deposits and reminders in one place. Otto fills openings from your waitlist and writes the rebooking texts. You say yes.
Glow Med Spa on a Wednesday morning: what Otto handled overnight, and what needs a yes.
Good morning, Mona.
Since 10:30 PM, Otto handled 8 things. 3 need your yes
- Deposit paid
Amy T. Booked a new-client consult with Kim for 9:00. The deposit was paid at 10:48.
- Waitlist
Rae P. Joined the waitlist for an afternoon visit.
- Moved Fri 11:30
Carla V. Asked to move her visit to Friday. Picked 11:30 from Dr. Patel's open times.
- Sent to Dr. Patel
A treatment question came in by text. Otto did not answer it. He sent it to Dr. Patel and told the client a provider will reply by noon.
- Deposit paid
Sofia R. Paid the deposit for her Saturday visit with Jess.
- Slot open
Tara N. Canceled her 2:00 visit with Mara. Rae P. from the waitlist fits the slot.
- 6 texts ready
6 clients are due to rebook at the three-month mark. A text is written for each.
- Ready
Beth S. Got a thank-you text after her visit. A review request is ready.
Rae P.Opening, 2:00 todayOffer Rae the 2:00 opening with Mara and confirm by text?
Each text names their provider and offers two times next week.
Beth S.Review requestSend Beth the review link with a short thank-you?
Dr. Patel has 1 client question waiting in her inbox.
- Kim: Amy T., new-client consult
- Jess: client visit
- Mara: open slot
- Dr. Patel, client visit
Sample business and sample data. Not a customer. This owner has let Otto handle some things alone. By default he asks first.
Four jobs off your plate.
Built around a spa's calendar.
Every slot on the calendar is money. Otto keeps them filled, the reminders going out and the regulars coming back. Your providers keep the clinical side.
Clients book at 10 PM, then forget
Book any time, hold with a deposit.
Clients book by provider and service, day or night, from your booking page or a text. Take a deposit or a card on file if you want one, with your own cancellation rules.
A client forgets and the slot sits empty
Reminders that keep the slot full.
Confirmations go out the day before by text, with the time and the provider. Someone who has not answered gets one more nudge, and the front desk hears about it early enough to use the slot.
A reminder names the time and the provider. Nothing about a treatment goes in a text.
A cancellation at 8 AM is an empty room at 2
Openings filled from the waitlist.
When someone cancels, Otto finds who on the waitlist fits the slot and the provider, writes the offer and waits for your OK. The first yes gets it.
Regulars drift away between visits
Rebooking and reviews.
Otto knows when each client is due back and writes the text that names their provider. After a visit, a thank-you goes out with your review link, when you say so.
Sample business and sample data. Not a customer.
Your spa, set up
on day one.
Your booking types, forms and client pipeline come set up for a med spa, with your deposit and cancellation policy shown at booking. You change any of it.
Your pipeline
Forms
- New-client welcome formName and contact details
- Cancellation and deposit policyShown at booking
- Consent to text
- Membership sign-up
Booking types
- New-client consult30 min
- Injectables45 min
- Laser session1 hour
- Facial1 hour
- Touch-up20 min
What Otto never does in your spa.
Clinical questions belong to your providers. Otto books, reminds and follows up, and you set the rest.
He never answers a clinical question. Anything about a treatment goes to your provider. The client hears that a person will reply.
He never promises results. No "guaranteed" anything, and no treatment claims in his messages.
Health details stay out of texts. A text names the time and the provider. Anything about a treatment goes to your provider.
He never works in the dark. Every message and change is logged. Changes and bookings undo with one tap; a sent text can't be unsent.
Built in
Sends treatment questions to a providerThe client is told a person will reply, and when
Built inNever promises resultsNo outcome claims in any message he writes
Built inYou decide
Hold new bookings with a deposit
Remind clients to confirm
Offer openings to the waitlist alone
Send rebooking texts alone
Send review requests alone
Your words
Keep your payments.
Bring your clients.
Payments, email and your calendar stay where they are. Clients, visits and packages come over from your booking software, and Otto moves them with you.
Works with what you keep
Connect once. Otto uses them for you.
OutlookMail and calendar, both ways.Switching from booking software
Connect it once. Otto reads your clients, visits and packages and moves them in.
Charting and your EMR stay where they are, and so do manufacturer loyalty programs. Otto does not chart treatments.
- The whole team, every provider
- All fourteen parts and Otto
- No setup fee
- No per-user fees
- Month to month
- Includes 1,500 minutes of Otto's calls and 3,000 texts a month, then 20 cents a minute and 2 cents a text.
Med spa questions.
Plain answers. If yours is not here, ask through Get started and a person replies.
Will Otto answer treatment questions?
No. Anything clinical goes to your provider, and the client is told a person will reply. Otto books, reminds and follows up.
Do you sign a HIPAA business associate agreement?
Not today, and we do not claim to be HIPAA compliant. Whether HIPAA applies depends on your spa. Health details stay out of texts, and your charts stay in your EMR. Talk to us before you put health information in.
Can it replace Boulevard or Zenoti?
For booking, forms, deposits, payments and rebooking, yes for many small spas. It does not chart treatments or track product inventory. Tell us what you rely on and we will tell you straight.
Can we take deposits?
Yes, through your Stripe account. Your cancellation and refund rules are yours to set, and they show on the booking page.
What do the texts say about treatments?
Nothing clinical. A text names the time and the provider, and a person on your team handles anything about a treatment. Health details stay out of texts.
Build a business that doesn't depend on you.
One system for the whole business, with Otto doing the busywork. You say yes.
