Fewer empty chairs.
Less time on the phone.
New patients get an answer and a time. Recall texts go out on schedule. Otto does the follow-up. The front desk says yes.
Maple Street Dental on a Wednesday morning: what Otto handled overnight, and what needs a yes.
Good morning, Dr. Ito.
Since 10:00 PM, Otto handled 8 things. 3 need your yes
- Booked Tue 8:00
A new patient texted to ask about a first visit. Otto sent the welcome form and two times. She chose Tuesday 8:00.
- Confirmed
Imani Clarke Confirmed her visit, today at 2:30.
- Confirmed
Nora Feld Confirmed her visit, Friday at 8:30.
- Waiting on him
Ray Dalton Asked to move his Thursday visit. Otto offered two openings.
- Holding 1:30
A caller left a message asking for the soonest opening. Otto held the 1:30 opening and flagged Dr. Ito.
- Confirmed
Grace Howard Confirmed her 9:00 visit with Maria by text.
- 5 texts ready
5 patients are due for a visit. Owen Brandt, Leo Santos, Sami Yusuf, Eli Warner and Hugo Marsh. A text is written for each.
- Ready
Hazel Kim Got a thank-you text after her visit. A review request is ready.
Each text offers two times. No health details go in a text.
Keep the 1:30 opening for this caller and text them the time?
Hazel KimReview requestSend Hazel the review link with a short thank-you?
Ray Dalton has 2 openings to choose from.
- Maria: Grace Howard
- Tess: Hazel Kim
- Dr. Ito: held for the caller
- Dr. Ito: Imani Clarke
Sample business and sample data. Not a customer. This owner has let Otto handle some things alone. By default he asks first.
Four jobs off the front desk.
Built around the schedule.
Your practice software keeps the charts, claims and X-rays. Otto works the phones, the texts and the follow-up in front of it.
New patients call while the desk is with a patient
Every new patient gets an answer.
The phone is answered and the text gets a reply, day or night. Otto sends the welcome form and offers two times from your schedule. Ask and he says he is an AI, and anyone can ask for a person.
A broken appointment is an empty chair
Reminders that cut the empty chair.
Confirmations go out the day before by text. When someone moves or cancels, Otto offers the opening to your short call list and waits for your OK.
The overdue list nobody gets to
Recall that gets worked.
Otto keeps the list of patients due for a visit, writes a text for each with two times and no health details, and you approve the batch. Recall goes out by text, never by robocall.
Recall goes out as texts you approve. No outbound AI calls, and no health details in a text.
Reviews nobody asks for, payments nobody chases
Reviews and payments.
After a visit, a thank-you goes out with your review link when the front desk says so. A payment reminder carries the amount and a card or bank link, and nothing about the visit.
Sample business and sample data. Not a customer.
Your front desk, set up
on day one.
Your patient pipeline, forms, visit types and Otto's phone lines come set up for a dental office, with your own emergency line. You change any of it.
Your pipeline
Forms
- Welcome formName and contact details
- Financial policy
- Consent to text
- Cancellation policyShown at booking
Booking types
- New patient exam90 min
- Cleaning1 hour
- Crown fitting1 hour
- Consult30 min
- Emergency visitYour rules
What Otto never does in your practice.
Clinical calls and coverage questions belong to your team. Otto reads your words and books the time.
He never gives clinical advice. For pain or a broken tooth he reads the emergency line your office wrote, then books.
He never checks or promises coverage. He does not see a patient's insurance and never says "we take" a plan unless you set that answer.
Recall by text, not robocalls. Recall goes out as texts you approve, with no health details in them.
He never works in the dark. Every call, message and change is logged. Changes and bookings undo with one tap; a sent text can't be unsent.
Built in
Reads only your emergency lineNo clinical advice, ever. He books the time and flags the dentist
Built inNever checks or promises coverageSays "we take" a plan only if you set that answer
Built inYou decide
Say "AI assistant" in the greeting
Book new patients alone
Send day-before confirmations alone
Offer openings to the short call list alone
Send recall texts alone
Send payment reminders alone
Your words
Keep your charts.
Work the front desk here.
Your practice software keeps charts, claims and X-rays. Calls, texts, forms, reminders and recall run here, in front of it.
Works with what you keep
Connect once. Otto uses them for you.
OutlookMail and calendar, both ways.Switching your texts and reminders
Connect it once. Otto moves your patient list, reminders and templates in.
Dentrix, Eaglesoft and Open Dental stay where they are, with your charts, claims and X-rays. Otto does not chart or file claims.
- The whole office, every chair
- All fourteen parts and Otto
- No setup fee
- No per-user fees
- Month to month
- Includes 1,500 minutes of Otto's calls and 3,000 texts a month, then 20 cents a minute and 2 cents a text.
Dental questions.
Plain answers. If yours is not here, ask through Get started and a person replies.
Does this replace Dentrix or Open Dental?
No. Those hold your charts, claims and X-rays. This sits in front of them for calls, texts, forms, confirmations and recall.
Do you sign a HIPAA business associate agreement?
Not today, and we do not claim to be HIPAA compliant. Dental offices are covered by HIPAA, so talk to us before any patient health information goes in. Otto keeps health details out of texts, and charts stay in your practice software.
Will Otto talk about teeth, pain or insurance?
No clinical advice. He reads the emergency line your office wrote and books the time. He does not check or promise insurance coverage.
Do patients know it is a computer?
Yes. Ask and Otto says he is an AI assistant, and you can have him say it in the greeting. Anyone can ask for a person.
Does it call patients for recall?
No. Recall goes out as texts you approve. Otto does not make outbound AI calls to patients.
Build a business that doesn't depend on you.
One system for the whole business, with Otto doing the busywork. You say yes.
