Your business stops at six. They do not.
85 agents read your replies, write your follow-ups, label your contracts, mine your calls for playbooks and keep testing your campaigns. Last month 72% of their work happened outside your working day.
The roster · all 85 on shift
live
The busiest hour of the day is nine at night.
This is every agent action in one workspace over thirty days, plotted by the hour it happened. The working day is the quiet part. The agents pick up when everyone goes home, and they do not stop for the weekend.
- 21:00
- busiest hour
- 21%
- between midnight and 6am
- 72%
- outside 9 to 6
- 2,906
- actions in 30 days
Every agent runs the same five steps.
It notices, it reads, it decides, it acts, it writes down what it did. No step in that loop is waiting on you. Learn it once and every new agent is already familiar, which is why you can switch one on without reading a manual.
- 1 Something happensa reply, a form, a signature
- 2 It readsthe record and the history
- 3 It decidesand writes down why
- 4 It actssends, books, updates, files
- 5 It logsso you can check it later
- Then againfor the next thing that happens
A reply at 2am. A booked call six minutes later.
The gap between someone raising their hand and hearing back is the whole game. Nobody was awake for this. The reply was read, answered, checked and sent, and the call was on the calendar before anyone opened a laptop.
85 agents, in thirteen teams.
Each one has a job, a trigger that wakes it up, and a record of everything it did. Here is all of it.
The agent you talk to
One assistant on every screen. It knows the record you are looking at, so you never paste context.
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Agent chat
The assistant built into every screen. Ask it to build something and it builds it, right where you are.
wakes onyou ask
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Chat connector
Lets your other tools talk to the agent through the connection your apps already use.
wakes onan outside tool calls
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Channel operator
Sets up and looks after the phone, email, and messaging lines your agents send through.
wakes onyou connect a line
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CRM skill
Teaches the agent to work your CRM. Find a contact, move a deal, log a call, update a record.
wakes onthe agent needs it
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Tables skill
Teaches the agent to build and change your tables. Ask for a new field or view and it makes it.
wakes onthe agent needs it
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Automations skill
Teaches the agent to write automations for you, including the conditions and every step.
wakes onthe agent needs it
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Websites skill
Teaches the agent to build and edit your public pages and booking sites.
wakes onthe agent needs it
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Operations skill
Teaches the agent to handle setup and admin work across the whole system.
wakes onthe agent needs it
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Agent Store skill
Lets the agent install other agents. You describe the job, it picks the worker and switches it on.
wakes onyou describe a job
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Control plane
The switchboard behind every action. It checks permissions, tracks spend, and records what happened.
wakes onany agent acts
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Tool surface
The safe list of tools an agent may use. Nothing outside the list can be touched.
wakes onany agent acts
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Agent builder
A guided setup for your own agent: the trigger, the steps, and what it may do alone.
wakes onyou ask
Your tables and records
Your data is not a spreadsheet that sits there. Columns can think, and everything is searchable by meaning.
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AI columns
A column that fills itself in. Write the instruction once and every row answers it.
wakes ona row changes
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Bulk prompt
Ask one question of hundreds of records at once and write the answer back to every one.
wakes onyou ask
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Meaning search
Search by what you mean. “Unhappy about pricing” finds the record that says “the cost is too high”.
wakes onyou search
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Record indexing
Quietly reads every new record so search stays current without anyone running anything.
wakes ona record is saved
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Table discovery
Reads your workspace and works out which table holds what, so the agent can answer across all of them.
wakes onthe agent needs it
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Offer workbench
A working surface for building an offer and the market it goes to, with the agent drafting.
wakes onyou ask
Automations
Describe the job in a sentence. See exactly what would happen before anything runs. Then switch it on.
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Automation copilot
Say “text me when a lead goes cold for five days” and it writes the automation. No trigger menus.
wakes onyou ask
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Dry run
Shows which records would be touched and what would be sent, before a single message goes out.
wakes onyou ask
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Plain English readback
Reads any automation back to you in normal words, so you can confirm it does what you think.
wakes onyou open one
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Automation runner
The worker that carries out every automation, including the steps that need writing.
wakes ona record changes
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Speed to lead
A new lead arrives, gets qualified, and gets a first message out within seconds.
wakes ona new lead
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Database reactivation
Goes through old leads and writes a personal reason to reach back out. Two touches maximum.
wakes onyou start a push
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Missed call text back
You miss a call, they get a text immediately. When they reply, it drafts your answer.
wakes ona call is missed
Contracts and signatures
Send a contract without dragging boxes onto a page. The agent reads the document and works out where the fields go.
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Field finder
Reads the contract and finds every blank that needs filling, without you clicking anything.
wakes ona contract lands
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Field labeller
Names each blank and works out which party fills it, so a signer only sees their own fields.
wakes onblanks are found
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Signature triggers
A signed contract is an event. Onboarding starts, the invoice goes out, the deal moves.
wakes onsomeone signs
Replies and follow-up
Every reply gets read, sorted, and answered. Interested people hear back in minutes instead of the next morning.
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Reply reader
Reads every reply and works out what the person actually wants.
wakes ona reply lands
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Intent sorter
Turns that reading into a decision the system can act on, with no inbox triage by hand.
wakes ona reply is read
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Second opinion
Goes back over replies it was unsure about and grades them again, so nothing good is lost.
wakes onevery few minutes
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Reply writer
Writes the answer in your voice, using what you already know about that person.
wakes onintent is known
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Sender
Sends the reply from the right mailbox, at a sensible hour in the recipient's timezone.
wakes onan answer is ready
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Booking handoff
When someone says yes, it moves them straight to your calendar instead of more email.
wakes onthey say yes
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Review queue
The exception, not the rule. Only the calls it is genuinely unsure about come to you, with the reasoning shown.
wakes onconfidence is low
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Reply intake
Catches replies the moment they land in your sending tool, so nothing waits for a sync.
wakes onthe inbox pings
Calls and meetings
Every call becomes something you can use later, not a recording nobody opens.
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Call intelligence
Listens to the recording and pulls out what was agreed, what was objected to, and what is next.
wakes ona call ends
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Call playbook writer
Builds a prep sheet before the call: who they are, what they care about, what they will push back on.
wakes ona meeting is set
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Playbook delivery
Puts that prep sheet in front of the rep at the right moment, on the right meeting.
wakes onthe call is near
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Meeting sorter
Works out what kind of meeting each one was, so your reporting is not one undifferentiated pile.
wakes ona meeting is filed
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Meeting intake
Picks up recordings and transcripts automatically and files them against the right contact.
wakes ona recording lands
Playbooks and knowledge
Your process is already in your calls. These agents write it down, and every step points back to the moment it came from.
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Process miner
Watches how your team actually works and writes the procedure from real calls, not from memory.
wakes onnightly
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Draft assistant
Turns rough notes into a clean procedure someone new could actually follow.
wakes onyou ask
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Source finder
Looks across recordings and documents for where a process was explained best.
wakes onyou ask
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Procedure search
Finds the right procedure by describing the situation, not by remembering the title.
wakes onyou search
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Fact extractor
Pulls the people, companies, prices, and commitments out of conversations and stores them as facts.
wakes ona conversation ends
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Knowledge indexing
Keeps everything the company knows searchable by meaning as it arrives.
wakes onanything is captured
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Duplicate resolver
Works out that the same company written four ways is one company, and merges it.
wakes ona new name appears
Research
Point the system at a market. It comes back with who to sell to, what to sell them, and why they would buy.
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Market researcher
Researches a market properly: who is in it, what they struggle with, and where the opening is.
wakes onyou name a market
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Research scheduler
Keeps research running in the background so the picture stays current instead of going stale.
wakes onnightly
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Session runner
Manages a full research run from the first question to the finished report.
wakes ona run starts
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Strategy builder
Turns an intake conversation into a written plan for what to sell and who to sell it to.
wakes onintake completes
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Offer builder
Writes the offer itself, with starter, pro, and premium versions and a reason each one exists.
wakes ona niche is chosen
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Inbox triage
Reads incoming applications and enquiries and sorts the real ones from the noise before you look.
wakes onevery few minutes
Finding the right customers
The most valuable work happens before a message is sent. These agents read the actual companies rather than trusting a filter.
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Audience generator
Proposes the specific groups of companies worth going after, with the reasoning for each.
wakes ona niche is chosen
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Audience discovery
Goes looking for groups you have not thought of, based on who already buys from you.
wakes onyou start a search
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Audience checker
Reads the actual companies on your list to confirm they are what the filter claimed.
wakes ona list is built
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Targeting checker
Tests your filters against reality and says when they are too broad or too narrow to work.
wakes ona filter changes
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Offer fit checker
Confirms the offer matches the audience, before you spend money finding out it does not.
wakes ona list is built
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Automatic validation
Runs those checks on their own, so a bad list is caught early instead of after the send.
wakes onevery few minutes
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Drift watch
Watches whether the checking itself is still accurate over time, and flags it when standards slip.
wakes onnightly
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Company resolver
Turns a messy company name into the real business, with site, size, and location confirmed.
wakes ona company appears
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List preview
Shows the real companies and people a filter would produce, before you commit to it.
wakes onyou ask
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Lead sourcing
Pulls the actual contacts once a list is cleared, and keeps pulling on a schedule.
wakes ondaily
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Targeting approval
An optional stop. Turn it on for a niche you want eyes on, leave it off and the list ships itself.
wakes ona list is ready
Campaigns that improve themselves
Writing the campaign is the easy part. These agents keep testing it and quietly retire what is not working.
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Sequence writer
Writes the full email sequence for a campaign, matched to the audience and the offer.
wakes ona campaign starts
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Sequence generator
Produces several versions to test against each other rather than betting on one angle.
wakes ona campaign starts
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Campaign drafter
Assembles the whole campaign, list and copy and settings, ready for you to review.
wakes onyou ask
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Strategy presets
Starting points that already reflect what has worked, so nobody begins from a blank page.
wakes onyou ask
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Weekly research
Refreshes what it knows about the market every week so the messaging does not go stale.
wakes onweekly
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Optimizer
Runs continuously in the background, testing subject lines, openers, and calls to action.
wakes onevery few minutes
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Winner picker
Calls the test when there is a real winner, and only when the result is strong enough to trust.
wakes ona test matures
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Quality check
Grades what the agents write before it goes out, so quality does not drift over thousands of messages.
wakes onbefore every send
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Multi-offer testing
Runs several offers side by side to find which one the market actually responds to.
wakes onyou launch a test
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Message tailoring
Rewrites the message for the specific industry so it does not read like a template.
wakes ona lead is added
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Campaign engine
Keeps every campaign moving on schedule and inside your sending limits.
wakes onevery few minutes
Knowing your customers
Every contact record builds itself from what has actually happened, instead of waiting for someone to type notes.
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Lead memory
Keeps a running summary of everyone: what they said, what they wanted, where things stand.
wakes onanything happens
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Data cleaner
Fixes names, titles, companies, and phone numbers as leads arrive so your list stays usable.
wakes ona lead arrives
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Buying signals
Flags the moments that matter: interest, an objection, a bad fit, or a clear no.
wakes ona message is read
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Conversation summaries
Gives you the state of any thread in one line, so you can pick it up without reading back.
wakes ona thread updates
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Integration builder
Works out how to connect a new tool by reading how it behaves, instead of waiting for a connector.
wakes onyou add a tool
Voice
Phone work handled in a real voice, tied to the same records as everything else.
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Voicemail
Leaves a voicemail in a natural voice, written for that person rather than read from a script.
wakes ona call is missed
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Voice agents
Answers and makes calls, and knows who it is talking to before the call connects.
wakes onthe phone rings
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Call review
Reviews what was said on the call and files the outcome against the contact.
wakes ona call ends
Cost control
Every agent action is metered, so intelligence is a line item you can see rather than a surprise.
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Spend tracking
Tracks what every agent costs to run, by workspace, so you always know what the machine spends.
wakes onany agent acts
They do not wait for permission.
The work happens whether you are watching or not. Every action is written down so you can check it afterwards, and you can put a stop on any specific thing you want eyes on. Most operators leave those off. The point of hiring a workforce is not to approve its every move.
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