The 85 agents that run the work | AI Scaling
The workforce inside the platform

Your business stops at six. They do not.

85 agents read your replies, write your follow-ups, label your contracts, mine your calls for playbooks and keep testing your campaigns. Last month 72% of their work happened outside your working day.

The roster · all 85 on shift

live

 

Measured, not claimed

The busiest hour of the day is nine at night.

This is every agent action in one workspace over thirty days, plotted by the hour it happened. The working day is the quiet part. The agents pick up when everyone goes home, and they do not stop for the weekend.

Outside 9 to 6 The working day
21:00
busiest hour
21%
between midnight and 6am
72%
outside 9 to 6
2,906
actions in 30 days
00:00 · 128 runs 01:00 · 160 runs 02:00 · 172 runs 03:00 · 69 runs 04:00 · 76 runs 05:00 · 14 runs 06:00 · 120 runs 07:00 · 32 runs 08:00 · 12 runs 09:00 · 27 runs 10:00 · 58 runs 11:00 · 66 runs 12:00 · 61 runs 13:00 · 118 runs 14:00 · 62 runs 15:00 · 107 runs 16:00 · 116 runs 17:00 · 206 runs 18:00 · 257 runs 19:00 · 269 runs 20:00 · 209 runs 21:00 · 310 runs 22:00 · 158 runs 23:00 · 99 runs 0003060912151821 72% outside 9 to 6
The shape of the machine

Every agent runs the same five steps.

It notices, it reads, it decides, it acts, it writes down what it did. No step in that loop is waiting on you. Learn it once and every new agent is already familiar, which is why you can switch one on without reading a manual.

  1. 1 Something happensa reply, a form, a signature
  2. 2 It readsthe record and the history
  3. 3 It decidesand writes down why
  4. 4 It actssends, books, updates, files
  5. 5 It logsso you can check it later
  6. Then againfor the next thing that happens
1 Something happens a reply, a form, a signature 2 It reads the record and the history 3 It decides and writes down why 4 It acts sends, books, updates, files 5 It logs so you can check it later
Replies and follow-up

A reply at 2am. A booked call six minutes later.

The gap between someone raising their hand and hearing back is the whole game. Nobody was awake for this. The reply was read, answered, checked and sent, and the call was on the calendar before anyone opened a laptop.

02:11 Reply lands from a prospect 02:11 Read for intent interested 02:12 Answer written in your voice 02:12 Checked graded before it goes 02:13 Sent from the right mailbox 02:17 Call booked on your calendar
The full roster

85 agents, in thirteen teams.

Each one has a job, a trigger that wakes it up, and a record of everything it did. Here is all of it.

12

The agent you talk to

One assistant on every screen. It knows the record you are looking at, so you never paste context.

  • Agent chat

    The assistant built into every screen. Ask it to build something and it builds it, right where you are.

    wakes onyou ask

  • Chat connector

    Lets your other tools talk to the agent through the connection your apps already use.

    wakes onan outside tool calls

  • Channel operator

    Sets up and looks after the phone, email, and messaging lines your agents send through.

    wakes onyou connect a line

  • CRM skill

    Teaches the agent to work your CRM. Find a contact, move a deal, log a call, update a record.

    wakes onthe agent needs it

  • Tables skill

    Teaches the agent to build and change your tables. Ask for a new field or view and it makes it.

    wakes onthe agent needs it

  • Automations skill

    Teaches the agent to write automations for you, including the conditions and every step.

    wakes onthe agent needs it

  • Websites skill

    Teaches the agent to build and edit your public pages and booking sites.

    wakes onthe agent needs it

  • Operations skill

    Teaches the agent to handle setup and admin work across the whole system.

    wakes onthe agent needs it

  • Agent Store skill

    Lets the agent install other agents. You describe the job, it picks the worker and switches it on.

    wakes onyou describe a job

  • Control plane

    The switchboard behind every action. It checks permissions, tracks spend, and records what happened.

    wakes onany agent acts

  • Tool surface

    The safe list of tools an agent may use. Nothing outside the list can be touched.

    wakes onany agent acts

  • Agent builder

    A guided setup for your own agent: the trigger, the steps, and what it may do alone.

    wakes onyou ask

06

Your tables and records

Your data is not a spreadsheet that sits there. Columns can think, and everything is searchable by meaning.

  • AI columns

    A column that fills itself in. Write the instruction once and every row answers it.

    wakes ona row changes

  • Bulk prompt

    Ask one question of hundreds of records at once and write the answer back to every one.

    wakes onyou ask

  • Meaning search

    Search by what you mean. “Unhappy about pricing” finds the record that says “the cost is too high”.

    wakes onyou search

  • Record indexing

    Quietly reads every new record so search stays current without anyone running anything.

    wakes ona record is saved

  • Table discovery

    Reads your workspace and works out which table holds what, so the agent can answer across all of them.

    wakes onthe agent needs it

  • Offer workbench

    A working surface for building an offer and the market it goes to, with the agent drafting.

    wakes onyou ask

07

Automations

Describe the job in a sentence. See exactly what would happen before anything runs. Then switch it on.

  • Automation copilot

    Say “text me when a lead goes cold for five days” and it writes the automation. No trigger menus.

    wakes onyou ask

  • Dry run

    Shows which records would be touched and what would be sent, before a single message goes out.

    wakes onyou ask

  • Plain English readback

    Reads any automation back to you in normal words, so you can confirm it does what you think.

    wakes onyou open one

  • Automation runner

    The worker that carries out every automation, including the steps that need writing.

    wakes ona record changes

  • Speed to lead

    A new lead arrives, gets qualified, and gets a first message out within seconds.

    wakes ona new lead

  • Database reactivation

    Goes through old leads and writes a personal reason to reach back out. Two touches maximum.

    wakes onyou start a push

  • Missed call text back

    You miss a call, they get a text immediately. When they reply, it drafts your answer.

    wakes ona call is missed

03

Contracts and signatures

Send a contract without dragging boxes onto a page. The agent reads the document and works out where the fields go.

  • Field finder

    Reads the contract and finds every blank that needs filling, without you clicking anything.

    wakes ona contract lands

  • Field labeller

    Names each blank and works out which party fills it, so a signer only sees their own fields.

    wakes onblanks are found

  • Signature triggers

    A signed contract is an event. Onboarding starts, the invoice goes out, the deal moves.

    wakes onsomeone signs

08

Replies and follow-up

Every reply gets read, sorted, and answered. Interested people hear back in minutes instead of the next morning.

  • Reply reader

    Reads every reply and works out what the person actually wants.

    wakes ona reply lands

  • Intent sorter

    Turns that reading into a decision the system can act on, with no inbox triage by hand.

    wakes ona reply is read

  • Second opinion

    Goes back over replies it was unsure about and grades them again, so nothing good is lost.

    wakes onevery few minutes

  • Reply writer

    Writes the answer in your voice, using what you already know about that person.

    wakes onintent is known

  • Sender

    Sends the reply from the right mailbox, at a sensible hour in the recipient's timezone.

    wakes onan answer is ready

  • Booking handoff

    When someone says yes, it moves them straight to your calendar instead of more email.

    wakes onthey say yes

  • Review queue

    The exception, not the rule. Only the calls it is genuinely unsure about come to you, with the reasoning shown.

    wakes onconfidence is low

  • Reply intake

    Catches replies the moment they land in your sending tool, so nothing waits for a sync.

    wakes onthe inbox pings

05

Calls and meetings

Every call becomes something you can use later, not a recording nobody opens.

  • Call intelligence

    Listens to the recording and pulls out what was agreed, what was objected to, and what is next.

    wakes ona call ends

  • Call playbook writer

    Builds a prep sheet before the call: who they are, what they care about, what they will push back on.

    wakes ona meeting is set

  • Playbook delivery

    Puts that prep sheet in front of the rep at the right moment, on the right meeting.

    wakes onthe call is near

  • Meeting sorter

    Works out what kind of meeting each one was, so your reporting is not one undifferentiated pile.

    wakes ona meeting is filed

  • Meeting intake

    Picks up recordings and transcripts automatically and files them against the right contact.

    wakes ona recording lands

07

Playbooks and knowledge

Your process is already in your calls. These agents write it down, and every step points back to the moment it came from.

  • Process miner

    Watches how your team actually works and writes the procedure from real calls, not from memory.

    wakes onnightly

  • Draft assistant

    Turns rough notes into a clean procedure someone new could actually follow.

    wakes onyou ask

  • Source finder

    Looks across recordings and documents for where a process was explained best.

    wakes onyou ask

  • Procedure search

    Finds the right procedure by describing the situation, not by remembering the title.

    wakes onyou search

  • Fact extractor

    Pulls the people, companies, prices, and commitments out of conversations and stores them as facts.

    wakes ona conversation ends

  • Knowledge indexing

    Keeps everything the company knows searchable by meaning as it arrives.

    wakes onanything is captured

  • Duplicate resolver

    Works out that the same company written four ways is one company, and merges it.

    wakes ona new name appears

06

Research

Point the system at a market. It comes back with who to sell to, what to sell them, and why they would buy.

  • Market researcher

    Researches a market properly: who is in it, what they struggle with, and where the opening is.

    wakes onyou name a market

  • Research scheduler

    Keeps research running in the background so the picture stays current instead of going stale.

    wakes onnightly

  • Session runner

    Manages a full research run from the first question to the finished report.

    wakes ona run starts

  • Strategy builder

    Turns an intake conversation into a written plan for what to sell and who to sell it to.

    wakes onintake completes

  • Offer builder

    Writes the offer itself, with starter, pro, and premium versions and a reason each one exists.

    wakes ona niche is chosen

  • Inbox triage

    Reads incoming applications and enquiries and sorts the real ones from the noise before you look.

    wakes onevery few minutes

11

Finding the right customers

The most valuable work happens before a message is sent. These agents read the actual companies rather than trusting a filter.

  • Audience generator

    Proposes the specific groups of companies worth going after, with the reasoning for each.

    wakes ona niche is chosen

  • Audience discovery

    Goes looking for groups you have not thought of, based on who already buys from you.

    wakes onyou start a search

  • Audience checker

    Reads the actual companies on your list to confirm they are what the filter claimed.

    wakes ona list is built

  • Targeting checker

    Tests your filters against reality and says when they are too broad or too narrow to work.

    wakes ona filter changes

  • Offer fit checker

    Confirms the offer matches the audience, before you spend money finding out it does not.

    wakes ona list is built

  • Automatic validation

    Runs those checks on their own, so a bad list is caught early instead of after the send.

    wakes onevery few minutes

  • Drift watch

    Watches whether the checking itself is still accurate over time, and flags it when standards slip.

    wakes onnightly

  • Company resolver

    Turns a messy company name into the real business, with site, size, and location confirmed.

    wakes ona company appears

  • List preview

    Shows the real companies and people a filter would produce, before you commit to it.

    wakes onyou ask

  • Lead sourcing

    Pulls the actual contacts once a list is cleared, and keeps pulling on a schedule.

    wakes ondaily

  • Targeting approval

    An optional stop. Turn it on for a niche you want eyes on, leave it off and the list ships itself.

    wakes ona list is ready

11

Campaigns that improve themselves

Writing the campaign is the easy part. These agents keep testing it and quietly retire what is not working.

  • Sequence writer

    Writes the full email sequence for a campaign, matched to the audience and the offer.

    wakes ona campaign starts

  • Sequence generator

    Produces several versions to test against each other rather than betting on one angle.

    wakes ona campaign starts

  • Campaign drafter

    Assembles the whole campaign, list and copy and settings, ready for you to review.

    wakes onyou ask

  • Strategy presets

    Starting points that already reflect what has worked, so nobody begins from a blank page.

    wakes onyou ask

  • Weekly research

    Refreshes what it knows about the market every week so the messaging does not go stale.

    wakes onweekly

  • Optimizer

    Runs continuously in the background, testing subject lines, openers, and calls to action.

    wakes onevery few minutes

  • Winner picker

    Calls the test when there is a real winner, and only when the result is strong enough to trust.

    wakes ona test matures

  • Quality check

    Grades what the agents write before it goes out, so quality does not drift over thousands of messages.

    wakes onbefore every send

  • Multi-offer testing

    Runs several offers side by side to find which one the market actually responds to.

    wakes onyou launch a test

  • Message tailoring

    Rewrites the message for the specific industry so it does not read like a template.

    wakes ona lead is added

  • Campaign engine

    Keeps every campaign moving on schedule and inside your sending limits.

    wakes onevery few minutes

05

Knowing your customers

Every contact record builds itself from what has actually happened, instead of waiting for someone to type notes.

  • Lead memory

    Keeps a running summary of everyone: what they said, what they wanted, where things stand.

    wakes onanything happens

  • Data cleaner

    Fixes names, titles, companies, and phone numbers as leads arrive so your list stays usable.

    wakes ona lead arrives

  • Buying signals

    Flags the moments that matter: interest, an objection, a bad fit, or a clear no.

    wakes ona message is read

  • Conversation summaries

    Gives you the state of any thread in one line, so you can pick it up without reading back.

    wakes ona thread updates

  • Integration builder

    Works out how to connect a new tool by reading how it behaves, instead of waiting for a connector.

    wakes onyou add a tool

03

Voice

Phone work handled in a real voice, tied to the same records as everything else.

  • Voicemail

    Leaves a voicemail in a natural voice, written for that person rather than read from a script.

    wakes ona call is missed

  • Voice agents

    Answers and makes calls, and knows who it is talking to before the call connects.

    wakes onthe phone rings

  • Call review

    Reviews what was said on the call and files the outcome against the contact.

    wakes ona call ends

01

Cost control

Every agent action is metered, so intelligence is a line item you can see rather than a surprise.

  • Spend tracking

    Tracks what every agent costs to run, by workspace, so you always know what the machine spends.

    wakes onany agent acts

Hands off by default

They do not wait for permission.

The work happens whether you are watching or not. Every action is written down so you can check it afterwards, and you can put a stop on any specific thing you want eyes on. Most operators leave those off. The point of hiring a workforce is not to approve its every move.

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